Return & Refund Policy:

• Introduction: BYIT strives to provide its customers with high-quality decor materials and excellent customer service. However, if you are not satisfied with your purchase, you may return or cancel your order under the terms and conditions set forth in this Return/Cancellation Policy.


• Return Policy:
            1. Please ensure that you have carefully reviewed the product description and specifications, and have accurately calculated the quantity needed for your project before placing your order.
            2. If you have any questions or concerns about a product, please contact our customer service team before making your purchase. They will be happy to assist you with any information you may need to make an informed decision.
            3. We appreciate your business and are committed to providing high-quality products and excellent customer service.


• Cancellation Policy: If you need to cancel your order, you can reach out to us on support@byit.in or call your Relationship Manager to cancel it. If your order has not yet been shipped, BYIT will cancel the order and issue a full refund. If your order has been shipped, you will not be allowed to Cancel.


• Exchanges:
            1. If you would like to exchange an item, please contact our customer service team to initiate the exchange process.
            2. The customer is responsible for any additional shipping costs associated with the exchange.
  


• Refunds: Refunds will be issued to the original method of payment. BYIT will process the refund as soon as possible, but please allow up to 14 days for the refund to appear on your statement.


• Exceptions: The following items are not eligible for return or cancellation:
            1. Custom or special orders;
            2. Items that have been installed or used;
            3. Hazardous materials;
            4. Any other items specified by BYIT.


• Warranty: All construction materials sold by BYIT are covered by the distributor’s warranty. If you have a problem with a product covered by warranty, please contact the distributor directly.


• Contact Information: If you have any questions or concerns regarding this Return/Cancellation Policy, please contact BYIT at support@byit.in.